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Please note that all non-damaged items are subject to a 50% restocking fee and shipping is not refundable., example below:
You may return any unopened Brand New product within 30 days of your product`s shipping date. Shipping and Handling Charges are NOT refundable. 

We cannot return items that have been opened unless they are defective.

You must contact us within the first 30 days when you have received a defective or incorrect item and are requesting either a refund or replacement. We will enter the information into your order so that your product issue can be handled smoothly. All returns require a RMA number before returning the item.

Please send include the order number, the product name/SKU, and a detailed description of the issue and/or photos via e-mail.

Occasionally, manufacturers will have a requirement to receive defective items back. In the event an item needs to be sent in, we will notify you and ask that you include the following in your return package:

  • The packing slip
  • A note telling us what the problem was
  • A note stating whether you would like a refund or a replacement of the defective item.
  • If you do not include a note, you may not be refunded!

We have tens of thousands of products on our site. Some of the products have measurements and some do not. We will not issue a refund for a product without measurements, due to the size. Please make sure the product you are ordering meets all of your requirements, including size, before placing your order. In the event a product does not match its description, please contact us via e-mail with details and photos. The same is true for color as different monitors display colors according to user settings. 

Finally, manufacturers may change packaging styles before they update our images. The product is exactly as described, but the packing may look different. These are not cause for return/credit.